FAQ

What kind of lightbulbs should I get for my Honoré light fixtures?

Pendant Lights

E27 Bulb: Parasol, Rio, Apollo, Zanzibar, 3 Cloches, Ovni, Boule, Betty, Ibiza, Diabolo, Céleste, Venus, Arlequin Philo, Georgette, Henriette, Gatsby, Circus, Dolores XL

E14 Bulb: XS conique évasé conical, XS cylindre, XS conique, Cruz, Nori

Wall Lights

For wall lights, we recommend LED filament bulbs that do not heat up.

E14 Bulb: 3 ronds, 5 ronds,

E27 Bulb: the rest of our wall lights

Table & Foot Lamps

E27 Bulb: Miro, Eros, Céleste XL, Egg Lamp XL, Kaa foot lamp, Colosse, Piz, Lampadaire Brut, Manuela

E14 Bulb: Céleste S, Egg Lamp S, Cruz, Ida, Kaa table lamp, Jo, Rose, Eldorado

Some light fixtures are not electrified. See the necessary electrical accessories for our non-electrified pendants and wall lights.

How to install my un-electrified Honoré lights?

We have created a practical guide for the installation and wiring system of our wall lights and pendants here ici.

Where to find medallions for my pendant lights?

We recommend Zangra

How do I take care of my Honoré products?

For seats made in cotton : our cotton items have removable covers that can be washed at 30°C. For velvet seating : our velvet items have removable covers and we recommend washing them at 30°C on a delicate wash. Iron inside out. For leather items : we recommend using the Starwax range of leather care products. There is a colourless cream that waterproofs leather, please consult your hardware store for more information. For the outdoor collection with our water resistant fabrics, you can clean the fabrics with water. You can also wash the fabric with detergent but the water resistance diminishes with frequent washing. Fringes : the fabrics with fringes can be machine washed at 30°C. Epoxy coated metal : no particular instructions Wood : if you wish to protect the natural coloured wood, you can use an invisible varnish. The dark wood should be sanded off and re-varnished if it is extremely damaged. Terracotta : no specific instructions Textiles: please refer to washing instructions on label

Can I buy new cushions for my Fauteuil Croisette?

Absolutely! On our website, you can order a set of Croisette Velours cushions for your armchair. For other materials, please contact eshop@honoredeco.com and we will be thrilled to manufacture a new set for your Croisette furniture in one of our Honoré colours.

Which countries do you ship to?

For the moment, we are able to ship to Metropolitan France and the following EU countries : Austria, Germany, UK, Belgium, Finland, Spain, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Switzerland, Sweden. Whilst we are figuring out shipping solutions for the other countries, you can contact our distributors around the world.

How dies Click & Collect work?

Thank's to Honore's eshop, you can chose to come and collect your order in our physical store in Marseille. When you checkout, you can chose to "Pickup / Click & Collect". This will avoid having to pay for shipping. You can order online and collect your order within 24 hours.

Delivery terms

Our packages are prepared with the utmost care and in compliance with the COVID-19 prerogatives of the French government and the WHO. Our items will be shipped either via DPD predict or our carrier Kuehne+Nagel.

When will I receive my preorder?

You may have found your favorite item, but it's only available for pre-order? For items that are not in stock on this website, the date of receipt of your items at our premises is indicated in your cart and your order confirmation. See how to check the availability date of your pre-order. In addition to this, you should add the order preparation time (between 24 and 48 hours) and the delivery time to your location, which can take between 48 hours (for small packages) and 5-10 business days (for larger packages). Refer to our delivery conditions for more information.  All our products are handmade by our artisans, and as such, we thank you in advance for your patience. 

To learn more, we recommend reading this article on Honorés manufacturing cycles

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