FAQ

For the moment, we are able to ship to Metropolitan France and the following EU countries : Austria, Germany, UK, Belgium, Finland, Spain, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Switzerland, Sweden, Norway. Whilst we are figuring out shipping solutions for the other countries, you can contact our distributors around the world.

For pendants:

E27 lightbulb : Parasol, Rio, Apollo, Zanzibar, 3 Cloches, Ovni, Boule, Betty, Ibiza, Diabolo, Céleste, Vénus, Arlequin, Philo, Georgette, Henriette

E14 lightbulb : XS Conique Evasé, XS Cylindre, XS Conique

Wall lampsFor our wall sconces, we recommend the usage of filament LED bulbs to prevent excessive heating. E14 lightbulb: 3 ronds, 5 ronds, Léonard E27 lightbulbs : the rest of the wall sconces

Table lamps E27 lightbulbs: Miro, Eros, Celeste XL, Lampe Oeuf XL E14 lightbulbs: Celeste S, Lampe Oeuf S

Some of our lighting is not electrified. Please check with your electrician for the appropriate fittings.

Maybe you've found your favorite item, but it's not available right now. Not to worry, you can pre order it. Pre-orders follow a manufacturing cycle that you can find information about here:

For seating in cotton : our cotton items have removable covers that can be washed at 30°C. For velvet seating : our velvet items have removable covers and we recommend washing them at 30°C on a delicate wash. Iron inside out. For leather items : we recommend using the Starwax range of leather care products. There is a colourless cream that waterproofs leather, please consult your hardware store for more information. For the outdoor collection with our water resistant fabrics, you can clean the fabrics with water. You can also wash the fabric with detergent but the water resistance diminishes with frequent washing. Fringes : the fabrics with fringes can be machine washed at 30°C. Epoxy coated metal : no particular instructions Wood : if you wish to protect the natural coloured wood, you can use an invisible varnish. The dark wood should be sanded off and re-varnished if it is extremely damaged. Terracotta : no specific instructions Textiles: please refer to washing instructions on label

Thank's to Honore's eshop, you can chose to come and collect your order in our physical store in Marseille. When you checkout, you can chose to "Pickup / Click & Collect". This will avoid having to pay for shipping. You can order online and collect your order within 24 hours.

Exceptional COVID-19 measures : : we have slightly changed our pickup terms to enable to safely collect your items and respect social distancing. During lockdown pickup is on appointment only See our special Click & Collect conditions during this exceptional time.

Absolutely! On our website, you can order a new set of cushions for your Fauteuil Croisette Velours. For other cushion types, please contact eshop@honoredeco.com and we will be thrilled to manufacture a new set for your Croisette furniture in one of our Honoré colours.