FAQ

We have created a practical guide for the installation and wiring system of our wall lights and luminaires here.

We recommend visiting Zangra

For seating in cotton : our cotton items have removable covers that can be washed at 30°C. For velvet seating : our velvet items have removable covers and we recommend washing them at 30°C on a delicate wash. Iron inside out. For leather items : we recommend using the Starwax range of leather care products. There is a colourless cream that waterproofs leather, please consult your hardware store for more information. For the outdoor collection with our water resistant fabrics, you can clean the fabrics with water. You can also wash the fabric with detergent but the water resistance diminishes with frequent washing. Fringes : the fabrics with fringes can be machine washed at 30°C. Epoxy coated metal : no particular instructions Wood : if you wish to protect the natural coloured wood, you can use an invisible varnish. The dark wood should be sanded off and re-varnished if it is extremely damaged. Terracotta : no specific instructions Textiles: please refer to washing instructions on label

Absolutely! On our website, you can order a new set of cushions for your Fauteuil Croisette Velours. For other cushion types, please contact eshop@honoredeco.com and we will be thrilled to manufacture a new set for your Croisette furniture in one of our Honoré colours.

For the moment, we are able to ship to Metropolitan France and the following EU countries : Austria, Germany, UK, Belgium, Finland, Spain, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Switzerland, Sweden. Whilst we are figuring out shipping solutions for the other countries, you can contact our distributors around the world.

Thank's to Honore's eshop, you can chose to come and collect your order in our physical store in Marseille. When you checkout, you can chose to "Pickup / Click & Collect". This will avoid having to pay for shipping. You can order online and collect your order within 24 hours.

Our packages are prepared with the utmost care and in compliance with the COVID-19 prerogatives of the French government and the WHO. Our items will be shipped either via DPD predict or our carrier Kuehne+Nagel.

You may have found your favorite item, but it's only available for pre-order? For items that are not in stock on this website, the date of receipt of your items at our premises is indicated in your cart and your order confirmation. See how to check the availability date of your pre-order. In addition to this, you should add the order preparation time (between 24 and 48 hours) and the delivery time to your location, which can take between 48 hours (for small packages) and 5 to 10 business days (for larger packages). Refer to our delivery conditions for more information. All our products are handmade by our artisans, and as such, we thank you in advance for your patience.

To learn more, we recommend reading this article on Honoré's manufacturing cycles