Your cart
Close Alternative Icon

FAQ

Delivery Terms
Down Arrow Icon Minus Icon

Our packages are prepared with the utmost care and in compliance with the COVID-19 prerogatives of the French government and the WHO. Our items will be shipped either via DPD predict or our carrier Kuehne+Nagel.

What countries do you ship to?
Down Arrow Icon Minus Icon

For the moment, we are able to ship to Metropolitan France and the following EU countries : Austria, Germany, UK, Belgium, Finland, Spain, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Switzerland, Sweden, Norway. Whilst we are figuring out shipping solutions for the other countries, you can contact our distributors around the world.

What kind of lightbulbs should I get for my Honoré lights?
Down Arrow Icon Minus Icon

For pendants:

E27 lightbulb : Parasol, Rio, Apollo, Zanzibar, 3 Cloches, Ovni, Boule, Betty, Ibiza, Diabolo, Céleste, Vénus, Arlequin, Philo, Georgette, Henriette

E14 lightbulb : XS Conique Evasé, XS Cylindre, XS Conique

Wall lampsFor our wall sconces, we recommend the usage of filament LED bulbs to prevent excessive heating. E14 lightbulb: 3 ronds, 5 ronds, Léonard E27 lightbulbs : the rest of the wall sconces

Table lamps E27 lightbulbs: Miro, Eros, Celeste XL, Lampe Oeuf XL E14 lightbulbs: Celeste S, Lampe Oeuf S

Some of our lighting is not electrified. Please check with your electrician for the appropriate fittings.

When will I receive my order if I pre-order an item?
Down Arrow Icon Minus Icon

Maybe you've found your favorite item, but it's not available right now. Not to worry, you can pre order it. Pre-orders follow a manufacturing cycle that you can find information about here:

How do I take care of my Honoré products?
Down Arrow Icon Minus Icon

For seating in cotton : our cotton items have removable covers that can be washed at 30°C. For velvet seating : our velvet items have removable covers and we recommend washing them at 30°C on a delicate wash. Iron inside out. For leather items : we recommend using the Starwax range of leather care products. There is a colourless cream that waterproofs leather, please consult your hardware store for more information. For the outdoor collection with our water resistant fabrics, you can clean the fabrics with water. You can also wash the fabric with detergent but the water resistance diminishes with frequent washing. Fringes : the fabrics with fringes can be machine washed at 30°C. Epoxy coated metal : no particular instructions Wood : if you wish to protect the natural coloured wood, you can use an invisible varnish. The dark wood should be sanded off and re-varnished if it is extremely damaged. Terracotta : no specific instructions Textiles: please refer to washing instructions on label

How does click and collect work?
Down Arrow Icon Minus Icon

Thank's to Honore's eshop, you can chose to come and collect your order in our physical store in Marseille. When you checkout, you can chose to "Pickup / Click & Collect". This will avoid having to pay for shipping. You can order online and collect your order within 24 hours.

Exceptional COVID-19 measures : : we have slightly changed our pickup terms to enable to safely collect your items and respect social distancing. During lockdown pickup is on appointment only See our special Click & Collect conditions during this exceptional time.

English